Privacy Policy

When you submit the contact form on this website, we collect only the personal information you provide: your name, email address, phone number, company or business name, the service you are interested in, estimated budget, expected timeline, and the message/enquiry details you write. We do not collect payment data, account credentials, or any other personal information through this website.

Your consent choices for cookies are stored in your browser as a local preference under the key cookieConsent.

We use the submitted information solely to respond to your enquiry, contact you about your request, and provide the requested information or a quotation for our web development and digital services. We do not use it for any other purpose. Submissions are made on the basis of consent through the checkbox on the form.

Contact form submissions are sent to our form backend server (a Google Apps Script web app) and stored in a private Google Sheet owned by Valorald Consultancy LLP. The sheet is never made publicly accessible. Any quotes, products, or services discussed are held only for the purpose of addressing your request and as required by applicable law.

This website's own code does not set marketing or advertising cookies. Essential cookies are used only where necessary for the website to function. The consent choice itself is stored in your browser's local storage under the key cookieConsent, version 2.0, and is not an HTTP cookie.

If we enable analytics, advertising, marketing, or personalization cookies, they are activated only after you give consent through the cookie preferences, and only where a tag-management container is deployed. Analytics and advertising tags, where configured, load through a tag manager with consent mode, so tags may read/write cookies and process personal data only to the extent you have accepted. You can review or change your choices at any time with the "Cookie Settings" link in the footer.

We use the following services on this website:

• Our contact form backend server — to receive and store contact form data.
• Google Apps Script and Google Sheets — to receive contact form data and store it in a private sheet; where configured, the Apps Script also sends an admin email notification for each enquiry.
• Google Fonts — to serve website fonts.
• A tag manager — to manage analytics and marketing tags, subject to your consent (only active where a container is configured).
• WhatsApp — the floating chat button opens a chat with us on WhatsApp; messages are handled under WhatsApp's own terms and are not processed through our contact form.

We take reasonable technical and organisational measures to protect the information you submit, including restricting access to the data store and using secure account practices at the providers we use. Contact through WhatsApp or phone is a direct communication channel and is not stored through the website's form.

You may contact us at any time to request access to, correction of, or deletion of your personal information, or to withdraw consent, subject to applicable legal requirements.

For privacy-related questions, contact us at support@valorald.com.